Rip Off

I purchased this item for 59.99, in hopes of recovering an external hard drive I had deleted files on. The drive itself was recognized by Disk Utility and appeared alongside my regular hard drive. I was excited because I had used Data Rescue 2 previously. Unfortunately, this version of the software did not read my drive, no matter what I did. I could save files to the drive, I could browse it, I could do everything through OSX, but Data Rescue basically said, "Nope, its not there!" over and over. The Help Section was completely unhelpful - it suggested rescanning and the drive never showed up. How is it I can save files to the drive through OSX, see it on my desktop, but Data Rescue refuses to see it? COMPLETE RIP-OFF.

Maxymyllyn about Data Rescue 3 External Drive Recovery